Refund policy

Return & Refund Policy

Because all products are made to order specifically for each customer, we do not accept returns or exchanges for:

Please review all product descriptions, sizing charts, and customization details carefully before placing your order.

We stand behind the quality of our products.

If you receive a product that is:

please contact us within 14 days of receiving your order.

To process your claim, please provide:

Once verified, we will gladly provide a replacement or refund at no additional cost.

If your package appears lost in transit, please contact us within 30 days of the estimated delivery date.

We will work with the shipping carrier and our fulfillment partner to investigate the issue and determine the appropriate resolution.

Because products are manufactured on demand, we generally do not offer exchanges.

If you received a defective, damaged, or incorrect item, we will replace it at no cost.

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing times vary by payment provider and financial institution but typically appear within 5–10 business days after approval.

Orders enter production shortly after they are placed.

If you need to modify or cancel an order, please contact us as soon as possible.

While we will do our best to accommodate requests, we cannot guarantee modifications or cancellations once production has begun.

For questions regarding your order, please contact:

Please include your order number in all correspondence to help us assist you quickly.

Last Updated: June 2026